Samsung Care

Your one-stop destination to get support for your Samsung refrigerator.

To access the Samsung Care app

On the Home screen, tap the Samsung Care app.

NOTE

The design of the app and the controls may differ depending on your settings and software version. If you have deleted the app from the Home screen, tap Apps and then tap the app to add it back to the Home screen.

Main screen description

NOTE

VIDEO CHAT is a one-way video chat. Only you can see the Samsung Pro.

01  TIPS
  • Tap to see useful video clips on using Family Hub.
02  VIDEO CHAT
  • Tap to connect with a Samsung Pro.
03  EXTRAS
  • Tap to subscribe for water filter replacements.